Nada Print Privacy Policy

Update date: January 5, 2025

Effective date: January 5, 2025

Zhuhai Jiuyin Technology Co., Ltd. (hereinafter referred to as "we") respects and protects the privacy of users. When you use the services provided by the Nada Print APP platform (hereinafter referred to as "Nada Print"), we will follow the principles of legality, legitimacy, and necessity, and disclose and clarify the information in accordance with the "Nada Print Privacy Policy" (hereinafter referred to as "this Privacy Policy").

Please read the full text of this privacy policy carefully so that you can understand the purpose, scope, and method of Nada Print collecting and using your personal information.

We realize how important your personal information is to you and we do our best to keep it secure. We are committed to maintaining your trust in us and adhere to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent, the principle of minimum necessity, the principle of ensuring security, the principle of subjective participation, the principle of openness and transparency, etc. At the same time, we promise to take corresponding security measures to protect your personal information in accordance with mature security standards in the industry.

This privacy policy will help you understand the following:

  1. Scope of application

  2. How we collect and use your personal information

  3. How we use cookies and similar technologies

  4. How we entrust, share, transfer, and publicly disclose your personal information

  5. How do you manage your information and cancel your account?

  6. How we store your personal information

  7. How we protect your personal information

  8. Revisions to this Policy

  9. Dispute Jurisdiction

  10. Contact us

Ⅰ. Scope of application

  1. This privacy policy applies to all services provided by Nada Print, except for some specific products and services. Specific privacy policies will apply to these specific products and services.

  2. It should be noted that this privacy policy does not apply to services provided to you by third parties, except for the sharing of information with third parties as stipulated in Article 4 of this privacy policy and confirmed by you. Please be aware that if you provide personal information to a third party when browsing a third-party website or using its products or services, your information will be subject to that third party’s privacy policy and we do not assume any legal responsibility, so please be sure to read this section carefully. The third party’s privacy policy and confirm acceptance.

Ⅱ. How we collect and use your personal information

Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. Sensitive personal information refers to personal information that, once leaked, illegally provided, or misused, may endanger personal and property safety, and is very likely to cause damage to others' reputation, physical and mental health, or discriminatory treatment.

The products and services we provide rely on certain information about you to function. Therefore, when you use Nada Print When printing, you need to provide us or allow us to collect necessary information so that we can use this information to provide you with basic services and better services. Based on different business functions, we will collect and use your personal information into Two types: one is the necessary information and possible needs to realize the basic business functions of products and services; The information to be collected, if you refuse to provide relevant information , we will not be able to provide you with basic business functions and corresponding services; the second is the information that may need to be collected for the expansion of business functions, you can choose to provide it or authorize us to collect it, we Necessary personal information will be collected based on your authorization or authorization for us to collect the necessary information. We will process such personal information based on your authorization or consent or for the purposes necessary to achieve the expanded business functions you choose. If you refuse to provide such information, we will not be able to provide you with expanded business functions, but it will not affect your use of our basic business functions.

  1. We collect and use your personal information for the purposes described in the following scenarios:

1.1 Maintain the normal operation of basic functions, network and operational security

When you use Nada Print APP, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize the experience of our services, and ensure the security of your account, we will collect your operation logs and service logs (network Request information, operation path, exception information, device Bluetooth connection and print interaction log, interaction parameters) information so that we can analyze and troubleshoot the causes of user failures.

1.2 Customer Service

When you contact us, you can describe the problem by uploading pictures or videos, which requires access to your camera or album; you can upload pictures to give feedback, which requires access to your camera or album in order to provide you with customer service. Our customer service will use your account information to verify your identity with you. When communicating with our customer service staff, you may provide other information in addition to the above information. Failure to provide the above information will not affect your use of this product. Features and Services.

1.3 Permissions required for business functions

Depending on the implementation of business functions, each business function may collect your system permissions as follows: Nada Print APP belongs to the utility category and no personal information is required to use basic functions. Basic business functions include:

Add a device: When you use the device search, connection, and printing functions, we will request your camera (camera) permissions and Bluetooth permissions to search and connect to Nada Print printers. Due to the operating mechanism of the mobile phone operating system, the system Bluetooth function will forcefully request location permission. Therefore, after applying for Bluetooth permission, we will apply for your location information, including approximate location and exact location, so that you can finally connect to the printer through Bluetooth.

Image and text editing: When inserting images, you need to obtain your storage/reading (and photo album) permissions in order to generate a print document for printing.

Picture printing: Using picture printing requires you to obtain storage/read (and album) permissions in order to insert pictures from the album for printing.

Document printing: Using document printing requires you to obtain storage/read permissions in order to read and find documents from storage for printing.

Scanning: To use the scanning function, you need to obtain camera (camera) permissions and album permissions, which are used to take pictures with the camera for scanning and printing, and to insert pictures from the album for scanning and printing.

Query print history and save print history: You need storage/read permissions to find content saved in storage and save content in storage.

Selected templates/common materials: Obtain your storage/reading (and photo album) permissions to save the content in the storage space.

  1. Exceptions agreed in advance

According to laws and regulations, in the following circumstances, partners do not need to obtain your authorization to use or we transfer or disclose your personal information:

2.1 Necessary for the conclusion and performance of the contract we sign with you;

2.2 Necessary to perform legal duties or obligations;

2.3 Necessary to respond to public health emergencies or to protect the life, health and property of natural persons in emergencies;

2.4 Process personal information within a reasonable scope for the purpose of news reporting and public opinion monitoring in the public interest;

2.5 Process personal information disclosed by individuals on their own initiative or legally disclosed within a reasonable scope in accordance with the provisions of this Law;

2.6 Other situations stipulated in laws and administrative regulations.

Anonymize

The information we collect about you will be promptly anonymized through technical means. On the premise of not disclosing your personal information, we have the right to analyze, mine and utilize anonymized user data, and conduct statistical analysis on the use of Nada Print products for possible information sharing with third parties.

Ⅲ. How we use cookies and similar technologies

We or our third-party partners may collect and use your information through cookies and web beacons, and store such information as log information. We use our own cookies and web beacons to provide you with a better user experience and services and for the following purposes:

  1. Remember who you are. For example, cookies and web beacons help us identify you as our user, or store your preferences or other information you provide to us.

  2. Analyze your use of our services. For example, we may use cookies and web beacons to understand what activities you perform using our services or which services are most popular with you.

While we use cookies and web beacons for these purposes, we may provide non-personally identifiable information collected through cookies and web beacons to other partners for statistical processing to analyze how users use our services.

Our products and services may have cookies and web beacons placed by other partners, and these partners may collect non-personally identifiable information about you to analyze how you use such products or services. The collection and use of such information by such third-party cookies and web beacons are not governed by this privacy policy, but by the privacy policies of the relevant third parties. We do not assume any responsibility for such cookies and web beacons.

You can refuse or manage cookies through your browser settings, but please note that if you disable cookies or web beacons, you may not enjoy the best service experience, and some products or services may not function properly.

Ⅳ.How we entrust you to process, share, transfer and publicly disclose your personal information

  1. We will treat your information with a high degree of diligence. Unless we obtain your explicit consent, we will not share your personal information with any company, organization or individual other than our company, but the specific individual cannot be identified after processing and cannot be recovered. exceptions.Currently, we will ask for your authorization to share personal information in the following situations: Based on technical needs, the Nada Print APP needs to integrate a third-party software development kit (SDK). The information that the integrated third-party SDK needs to collect or share with is as follows: SDK name: FirebaseAnalytics, FirebaseCrashlytics

Third-party name: Firebase

SDK package name: None

Information collected by the SDK: Collect stack traces and related application status when the application crashes

Information type: Device and operating system information, user characteristics and activity data

Purpose of use: Help debug crashes and understand user behavior

Use scenarios: Real-time crash monitoring, problem troubleshooting, exception handling, quality assurance, application marketing and performance optimization

System permissions applied for: None

Sharing method: SDK local collection

Official link: Firebase

Privacy policy link:

  1. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes. We will sign strict confidentiality agreements with the companies, organizations and individuals with whom we share personal information, requiring them to process the information in accordance with our instructions, this policy and any other relevant confidentiality and security measures. Information recipients can only have Limited access rights to your information are subject to contractual obligations, including but not limited to obtaining your information in a legal and compliant manner, taking reasonable security measures to protect your information, and in accordance with the provisions of the law and agreements with us. bear corresponding legal responsibilities according to the agreement. We bear corresponding responsibilities for certain open source and free partners if your information is leaked or otherwise infringes upon your personal rights.

  2. We will not illegally sell or illegally provide your information to others; we will not provide your information to any third party or use it for other purposes, except in the following circumstances:

3.1 Disclose to third parties with your prior consent;

3.2 Disclose to third parties or administrative or judicial agencies in accordance with the relevant provisions of the law or the requirements of administrative or judicial agencies;

3.3 In the process of providing services, your information may be used for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes to prevent, detect and investigate fraud, security leaks, illegal activities or violations of our laws and regulations. agreements, policies or rules between us to protect you, other users, our affiliates, partners and other trusted third party vendors, service providers, agents and the public, and to ensure that we provide you safety of products and services;

3.4 We cooperate with third parties to provide you with services related to the Nada Print platform or other network services, and the third party agrees to bear the same responsibility as us for protecting user privacy;

3.5 Other disclosures required by laws, regulations or policies.

  1. We will only publicly disclose your personal information under the following circumstances:

4.1 Obtain your personal consent;

4.2 Disclosure based on law: We may publicly disclose your personal information when required by law, legal proceedings, litigation or government authorities.

  1. Exceptions to the sharing, transfer, and public disclosure of personal information without prior authorization and consent:

5.1 Relevant to the personal information controller’s performance of obligations stipulated in laws and regulations;

5.2 Directly related to national security and national defense security;

5.3 Directly related to public safety, public health, and major public interests;

5.4 Directly related to criminal investigation, prosecution, trial and execution of judgment;

5.5. In order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual;

5.6. Personal information disclosed by the personal information subject to the public on his own initiative;

5.7. Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

  1. In accordance with legal provisions, sharing, transferring, and disclosing de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the information subject, does not constitute an act of external sharing, transfer, or public disclosure of personal information, and this type of The storage and processing of data do not require your consent.

Ⅴ. How do you manage your information and cancel your account?

In accordance with relevant laws, regulations and standards, as well as common practices in other countries and regions, we guarantee that you can exercise your rights to inquire, correct, delete, cancel, cancel, transfer personal information, etc. with respect to your personal information. Since Nada Print APP does not have login and registration functions, it does not collect relevant personal information, nor does it provide the function of viewing and logging out of relevant personal information.

Automated decision-making in constrained information systems

In certain business functions, we may make decisions based solely on non-human automated decision-making mechanisms, including algorithms. If these decisions affect your legitimate rights and interests, you can contact us through customer service.

Ⅵ. How we store your personal information

  1. The personal information we collect and generate during our operations is in principle stored in the United States, and your personal information will be stored in accordance with the retention period stipulated in relevant U.S. laws.

  2. The storage period is the period during which you use Nada Print, until you send a request to Nada Print to delete your personal information. When you request to delete the stored information or decide to stop using Nada Print, we will delete your personal information in a timely manner. We will also retain your personal information only for as long as necessary to fulfill the purposes described in this privacy policy, unless retention requirements are mandated by law. The criteria for determining the aforementioned period include:

2.1 To achieve the purpose of transactions related to you, maintain corresponding transaction and business records, and respond to inquiries or complaints you may raise;

2.2 Ensure the safety and quality of the services provided to you by the platform;

2.3 Do you agree to a longer retention period;

2.4 Are there any other special agreements regarding the retention period?

  1. After your personal information exceeds the retention period, our company will delete or anonymize your personal information in accordance with the requirements of applicable laws (if you are a minor, after your personal information exceeds the retention period, we will delete or anonymize your personal information in accordance with relevant laws) processing of your personal information as required by regulations). If we are unable to delete your personal information in accordance with relevant requirements due to special circumstances, we will explain this situation to you.

Ⅶ. How we protect your personal information

  1. We take the security of your personal information very seriously. We strive to protect your personal information by taking all reasonable physical, electronic and managerial security measures, and use our best reasonable efforts to protect your personal information from disclosure, destruction or loss, including but not limited to SSL, information Encrypted storage, data center access control, etc. We also adopt strict management of employees or outsourced personnel who may have access to your personal information, including but not limited to taking measures such as controlling access to information, signing confidentiality agreements with personnel who have access to personal information, and monitoring the operations of such personnel.

  2. Despite the agreement in paragraph 1 above, please understand that due to various unpredictable or malicious means that cannot be defended by existing technologies, your information may still be leaked even if we have tried to take necessary protective measures. , destroyed or lost. If you find that your account or password has been or is about to be leaked for any reason, you should contact us immediately so that we can take timely measures to prevent or reduce your losses.

  3. If a personal information security incident unfortunately occurs, we will activate an emergency plan to prevent the security incident from expanding, and will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take Disposal measures, suggestions for you to prevent and reduce risks on your own, remedial measures for you, etc. We will promptly notify you of the incident-related information by email, letter, phone call or push notification. When it is difficult to inform the personal information subjects one by one, we will issue announcements in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

  4. If we have a business merger, split, etc., your information will continue to be protected by the then-existing business entity, and we will notify you by announcement, text message, or other written means; if our products or services cease operations, we will promptly Stop collecting your information and notify you through announcements, text messages, etc. At the same time, we will delete or hide your information in a timely manner.

Ⅷ. Revisions to this Policy

Our User Privacy Policy may change. If any of the following circumstances change significantly, which may materially weaken or materially affect your rights under this Policy, we may update this Policy from time to time:

  1. Our service model has undergone major changes. For example, the purpose of processing personal information, the types of personal information processed and how the personal information is used;

  2. Major changes have occurred in our ownership structure, organizational structure, etc. For example, changes in ownership resulting from business reorganizations, bankruptcies, and mergers and acquisitions;

  3. The main objects to whom personal information is shared, transferred or publicly disclosed change;

  4. Significant changes in your rights to participate in the processing of personal information and the way you exercise them;

  5. Changes in the departments, contact information and complaint channels responsible for handling personal information security issues;

  6. When the personal information security impact assessment report indicates that there is a high risk.

The revised Privacy Policy will be announced through the Nada Printing Platform or notified to you in other appropriate ways before the modification takes effect. In this case, if you continue to use our services, you agree to be bound by the modified Privacy Policy.

Ⅸ. Dispute Jurisdiction

  1. Disputes related to this agreement shall be resolved by both parties through friendly negotiation; if the negotiation fails, they shall be submitted to the jurisdiction of the court with jurisdiction where the company is located.

Ⅹ. Contact us

If you have any questions, complaints or reports, you can contact us through the following methods and we will respond to your request within 15 days.

Zhuhai Jiuyin Technology Co., Ltd.

Registered address: Room 302, Building 2, No. 90, Chuangzhi Road, Tangjiawan Town, High-tech Zone, Zhuhai City.

Entity business address: 4th Floor, Building 14, Biomedical Industry Park, Greater Bay Area, Zhuhai, China.

Email: Support@nadain.com (The email title must indicate [Nada Print Personal Information Processing Consultation])